Customer Engagement in Project Planning, Implementation and Evaluation on Performance in Service Cops Limited. International Journal of Technology and Management, [S. l.], v. 5, n. 2, p. 1–16, 2020. DOI: 10.67610/ijotm.5.2.010. Disponível em: https://ijotm.utamu.ac.ug/index.php/ijotm/article/view/59. Acesso em: 14 oct. 2026.